Policy

This is the Privacy Policy of FULIAO HONGKONG LIMITED and Chamet, including its various versions and the Chamet web version. It is incorporated into and subject to our Terms of Use. Our products and services are referred to as the “Service”. By using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

The personal data we collect is determined by your interactions with us, the services you utilize, and the preferences you express. Our data collection methods encompass a range of sources and approaches, including direct information provided by you, automatically collected data, data obtained from third-party sources, and data that we infer or generate based on existing information. This comprehensive approach ensures that we have a well-rounded understanding of your needs and preferences.

– Personal data categories collected directly by Chamet include name, profile name, email address, address, online identifiers, sex or gender, and gender identity voluntarily provided by users.
– When signing in with Google, Chamet collects users’ nickname and avatar from Google, which are used as default settings. However, users have the option to change or modify their nickname and avatar later.
– Chamet ensures the confidentiality of the collected data from Google.
– Face verification is required for certain functions to ensure user interests. Chamet does not use face information for any other purposes.

– Chamet collects and gathers user contents such as photos, screenshots, profile information, messages, and communications created on the Service.
– Other users on Chamet can take your photo, and if they use the capturing function provided by Chamet, those photos can be stored and used for Chamet and third-party services.
– You can change the sharing option of third-party services on Chamet settings.
– If you do not agree with the terms of this Privacy Policy, please do not use the Service.
– When you use Chamet services, your Internet Protocol (IP) address and information about your device, including device identifiers (such as MAC address), device type, and device operating system, browser, and other software are automatically logged.
– Our services automatically collect and store identifiers using technologies, as described in the Cookies, Web Beacons, and Other Technologies section below.
– By choosing to share information, you may no longer control how it is used and it may become publicly available.
– Chamet is not responsible for any use or misuse of information you share.
– If your conversation partner reports your abusive behavior or language, the conversation information stored only on your partner’s device may be transferred to our servers.
– Transferred information will be processed by us to verify the report and determine any necessary penalty levels.

– Payment information, including credit card number, card expiration date, CVV code, and billing address, is required for commerce transactions on Chamet item shop.
– Your payment information is transmitted securely to a third party vendor or merchant for processing and fulfillment of your purchase.
– Chamet does not process or store your payment information.
– Information about your purchases, such as the merchant’s name, date, time, amount of the transaction, and other behavioral information, may be stored by Chamet.
– When asked to provide personal data, you have the option to decline.
– You can use web browser or operating system controls to prevent certain types of automatic data collection.
– However, if you choose not to provide or allow necessary information for certain services or features, those services or features may not be available or fully functional.

We adhere to the principle of data minimization in collecting and utilizing your data. Your data is solely used for the following purposes:

1. Product improvement, development, and research: We analyze the usage of our services to develop new features and enhance existing ones.

2. Product and service delivery: We maintain and troubleshoot accounts, personalize services, and ensure smooth functionality.

3. Business operations: We process payments, improve internal operations, secure systems, detect and respond to fraudulent or illegal activity, and comply with legal obligations.

4. Personalization: We aim to understand your preferences to enhance your experience using our services.

5. Customer support: We provide assistance, investigate and resolve disputes, and address your inquiries.

6. Communications: We send you relevant information, including messages, updates, and administrative notifications.

7. Marketing: We inform you about new services, offers, promotions, rewards, contests, events, and other service-related information.

8. Advertising: We display advertisements tailored to your interests.

9. Internal operations: We troubleshoot problems, perform data analysis, conduct testing and research, and improve the service.

10. Fraud prevention: We protect against, identify, monitor, and prevent fraudulent and illegal activities, including violations of our Terms of Service and applicable laws.

11. Rights and property protection: We safeguard our rights and property, including the enforcement of our Terms of Use and other agreements.

12. Corporate transactions: In the event of a corporate transaction involving Chamet, such as a business unit purchase or sale, acquisition, merger, or asset transfer, your data may be involved.

We prioritize your privacy and ensure that your data is used responsibly and in accordance with applicable laws and regulations.

We disclose personal data with your consent or as necessary for our business purposes, including providing services to you. We share user content and information with our affiliated companies to improve the service and provide better experiences. Our service providers have access to your information to provide the service under confidentiality terms. We share aggregate or anonymous information with third parties for content and service development. We may remove identifying parts of data and share anonymized data with other parties. Any information or content you post becomes public and may be re-shared by others. Your user profile may be shared with your Chamet contacts. Third-party websites or services may collect information about you. Third-party service providers also collect personal data through our website and apps.

Depending on your location, you have certain rights when it comes to accessing and knowing about your personal data. You can access your account on Chamet services to view some of the personal data associated with it. Additionally, you have the right to request additional information about how we collect, use, disclose, or sell your personal data, including obtaining a copy of the data we have on you. Most of this information can be found in our privacy statement. If you wish to make a “request to know,” please contact us at Chametservice@gmail.com.

For technologies, such as cookies and web beacons, you have choices and options. Please refer to the “Cookies, Web Beacons, and Other Technologies” section above for more details.

If you need to correct certain personal data, you can do so by logging into your Chamet account and updating the information. Alternatively, you can contact us at Chametservice@gmail.com.

Under certain circumstances, you can request the deletion of your personal data, with some exceptions. To make a deletion request, please contact us at Chametservice@gmail.com.

Regarding email preferences, you have the option to choose whether or not to receive promotional emails from us. If you wish to stop receiving such emails, simply follow the instructions provided in the emails. Please note that this choice does not apply to certain types of communications, such as surveys and mandatory service communications. If you want to opt-out of these communications, please contact us at Chametservice@gmail.com.

Protecting user privacy and personal information is of utmost importance to FULIAO HONG KONG LIMITED and Chamet. We take significant measures to ensure the confidentiality of all personally identifiable information provided by our users. In order to enhance data security, we kindly request that you create a strong password and refrain from sharing it with anyone or using the same password for other websites or accounts. Additionally, when you choose to delete your account, Chamet will cease providing services to you and will comply with applicable laws by either deleting or anonymizing your personal information.

– Our Service is not intended for children and is designed for a general audience.
– We do not knowingly collect or maintain personal information from individuals under the age of eighteen (18).
– We also do not knowingly allow individuals under the age of eighteen (18) to use our Service.
– If you are under eighteen (18), please refrain from attempting to register for our Service or providing us with any personal information.
– In the event that we discover a person under the age of eighteen (18) has provided us with personal information, we will promptly delete such information.
– If you suspect that a child under the age of eighteen (18) has provided us with personal information, please contact us using the information provided in the “Contact Us” section.

We collect personal data and store it in various locations, including your country or region and other countries where our affiliates, subsidiaries, service providers, or third-party partners process data. For instance, personal data is processed in Singapore. We make commercially reasonable efforts to process and protect personal data in accordance with this statement and applicable law, regardless of where the data is located.

We may, at our discretion, make changes to this Privacy Policy. You can review updates to the Privacy Policy at any time through links on our website. By using FULIAO HONG KONG LIMITED and Chamet website, you agree to accept electronic communications and/or postings of a revised Privacy Policy. These communications or postings serve as notice to you of the Privacy Policy. Please review it frequently.

When we make changes to the statement, we will update the “Last Updated” date at the top of the statement. If there are significant changes to this policy, we will notify you by publishing a revised Privacy Policy or by providing a notice on our website, as required by law. It is your responsibility to periodically review the Privacy Policy to stay informed about any modifications. By continuing to use the Service after we publish a revised Privacy Policy or provide a notice on our website, you are accepting the revised Privacy Policy. If you do not agree with the terms of the Privacy Policy, please refrain from using the Service.

If you have any questions about this Privacy Policy or a question for Chamet, please contact us at Chametservice@gmail.com. We are here to provide assistance and address any concerns you may have regarding our privacy practices. Our dedicated team will respond promptly and provide you with detailed information to ensure transparency and clarity.

This privacy policy was posted on Aug. 1, 2023. It is important for us to provide transparency and clarity regarding the collection, use, and protection of personal information. By reading and understanding this policy, you will have a clear understanding of how we handle your data. We value your privacy and are committed to safeguarding your personal information.